Refund and Return Policy
At Curve Fitt, we prioritize the satisfaction of our customers and strive to provide a seamless shopping experience. Our refund and return policy reflects our commitment to your satisfaction. Please read the following guidelines carefully:
Cancellations: We understand that circumstances may change, and you may need to cancel an order. Cancellation requests will be considered only if made immediately after placing the order. Please note that if your order has already been communicated to the vendors or merchants and they have initiated the shipping process, we may not be able to entertain the cancellation request.
Damaged or Defective Items: If you receive damaged or defective items, we sincerely apologize for any inconvenience caused. In such cases, please report the issue to our Customer Service team promptly. To ensure a swift resolution, we kindly request that you report damaged or defective items within the same day of receiving the products. The request will be thoroughly reviewed and entertained once the merchant has checked and confirmed the issue at their end.
Refunds: If a refund is approved by Curve Fitt, please be aware that it will take 9-15 days for the refund to be processed and reflected in your account. We appreciate your patience during this period. Rest assured, we are committed to ensuring that refunds are processed efficiently to provide you with a hassle-free experience.
Please note that our refund and return policy is designed to be fair and transparent. We value your trust in Curve Fitt and are dedicated to resolving any concerns you may have. If you have any questions or need further assistance, feel free to reach out to our Customer Service team, who will be more than happy to assist you.
Thank you for choosing Curve Fitt for your fitness and lifestyle needs.